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pinkdylan - Member of Nominet

 
The following applies to .co.uk domain names and any other ".uk" name issued by Nominet.

TERMS & CONTRACT: Registration or renewal of any such domain involves you entering into a contract with Nominet. Click on the logo/graphic above to view contract terms.

CHARGES: Registration and renewals are for 2 year periods and include our maintenance of the domain name record as necessary or requested by you. DNS record maintenance on our servers is also included if you require unless you ask us to change name server records to third party name servers. Our fees are £30.00+vat.

FEE CHANGES: Any changes to these fees will be published HERE and if this is an increase we will also attempt to advise you by email at your last known email address.

TRANSFERS: If you wish to transfer your domain away from pinkdylan then you may do so at any time. There is a £50.00+vat fee for this service BUT this will be waived if there are no outstanding invoices relating to the domain itself or the provision of web hosting or email facilities based on the domain. Other than this we operate a "like for like" transfer out fee policy - as long as the company you wish to transfer to would make no charge were the rolls reversed, then we make no charge. If they would charge you to transfer a name to us, then we would charge you the same fee to transfer your name to them.

You are HERE> Services > Domain Names & ADSL (Broadband)
Domain Names:

The information below is designed for people who know little about domain names.  If you are already familiar with domain names then all you will want to know is that pinkdylan are members of Nominet, and we hold our own bulk register account.

You need a domain name for your "Internet identity" - to use as your website address (www.pinkdylan.co.uk) and for your email address (info@pinkdylan.co.uk).   In our case "pinkdylan.co.uk" is our domain name.

Once registered the names are yours for the registration period (usually 2 years) and you have the right to renew them. As long as they are renewed then you can retain the same web address and email addresses for life - they are also portable, you are not stuck with one hosting company.

But what name do I go for: .co.uk? .com??

There are many different types of domain names available, the ones that most UK based organisations will consider fall into two categories - "UK" names, and "American" names. Just like the UK never prints the country name on its postage stamps, because we were the first to invent them - the Americans don't add a country identifier onto their domain names. For this reason they can also be considered "International", and there is no reason why UK companies cannot use them. Larger companies and companies with offices in several countries will routinely use "dot com's".

The most commonly used names in the UK are as follows:

  • UK Names:

    • ".co.uk" - used by UK based commercial organisations - the first choice for most UK based businesses.

    • .org.uk - intended for UK non profit making organisations.

    • .me.uk - intended for UK individuals - that's me!
       

  • American (and International) Names:

    • .com - used by American and International commercial organisations - from microsoft.com to the local-pub dot com!

    • .net - intended for ISP's (internet service providers). We use pinkdylan.net for our server addresses:

    • .org - intended for American or International non profit making organisations.

    • .biz - desirable ".com's" are running out so this is a new option and suitable for the same types of organisation as a .com is - "biz" meaning "business".

All domain names are made up from letters a-z, numbers 0-9, and the "-" (minus sign), followed by an extension (such as ".com"). There can be no spaces or other characters.

Names are issued on a "first come, first served", basis - and it is now often difficult to find one that is nice and short and relates to your business name or the nature of your business. 

In an ideal world (i.e. if available) most businesses would register BOTH .co.uk and .com versions of a domain name, and also (if the name is two or more words added together), both the hyphenated and non-hyphenated versions. Multiple domain names can all point to one website, and all work for your email. The advantage of multiple names as described above is twofold - firstly, you are preventing someone else using a very similar name, causing confusion and secondly you are relying on peoples memory less. Also, hyphenated versions of multi-word names are easier to read on paper, but the non-hyphenated versions are easier to speak out verbally.

pinkdylan can register names for you - we are members of Nominet - who issue ALL "UK" names, and we hold a bulk register account for registering the "American" names.

ADSL Broadband:

In line with our policy of offering a "one stop solution" we are able to provide quality broadband services. We now offer nothing slower than 2meg (subject to availability) and can offer capped and non-capped products.

 

SUPPORT: We undertake all necessary tasks manually on your behalf. Contact us by phone on 01905 371041 09:00 to 17:00 Monday to Friday. An out of office divert to mobile is available 24x7x365 subject to mobile coverage. In emergency call Graham Cullimore on 077725 44706.

RENEWALS: We will invoice renewals at least 6 weeks before renewal date, and send to your latest known address. This invoice is payable immediately. If as we approach renewal date we have not received payment we will try to personally contact you by phone, email and any other contact details we have. If we are unable to contact you we reserve the right to not renew the name. It is imperative that you advise us change of contact details. Sometimes we may still renew the name for a client who we are unable to contact, and if we do that client shall be obliged to pay for the name if they continue to use services associated with it, or issue us with any instructions relating to the name (other than cancel).

TIME SCALES: We aim to undertake all requests (registrations, domain updates, DNS updates, releases) within 1 working day of receiving your request.

AUTHORISATION: We reserve the right to request original written and signed instructions with proof of identity before making changes to your name. This is to protect your interests.

COMPLAINTS: If you have any complaints about our service, please first speak informally to Lynn or Graham Cullimore on 01905 371041 during office hours, stating clearly the nature of your complaint. If you are still not satisfied, you should write to us (address) stating clearly both the nature of your complaint and specifically your grounds for believing we have not met our obligations.

   
 
 

pinkdylan of Worcestershire & Lancashire, with Clients Nationwide - T: 01905 371041